Our objective is to continuously add value to the business of our clients by providing support and maintenance services, created specifically according to the particular requirements of each organization, in order to maximize the operating time of its networks and their platform. We offer the necessary tools for the maintenance of our clients’ assets through a well-structured plan and the execution of preventive and corrective processes, guaranteeing the ideal conditions of the equipment as well as improving its productivity and increasing its life.
The services offered by Protokol are the following:
Support Center
Qualified personnel 24/7 protection Remote monitoring
Onsite technical support. Onsite Dedicated Technical support. Telemarketing support. Onsite project support. Installation and configuration of equipment. National technical support. Parts inventory management. Stock control. Guarantees support.
Maintenance contracts Repair and Replacement service. Parts replacement. Hardware repairs.
Maintenance
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